Centro Hotel Ayun 6.5 66 C$ View all deals . Stay at this 4-star business-friendly hotel in Cologne. We are sorry if there has been a misunderstanding, but you can find on all our sales channels as well as on our official website following information: "Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Providing exceptional service is at the heart of what we do and it makes us very happy knowing that we met your expectations. We are glad you were satisfied with facilities offered and we hope you had a great time exploring Cologne. more, #1 Best Value in Cologne that matches your filters, #2 Best Value in Cologne that matches your filters, #3 Best Value in Cologne that matches your filters. Offering upscale style and comfort, our art'otel hotel rooms in Cologne’s city centre provide the perfect place to unwind and relax. The Art Hotel in Cologne is a beautiful hotel in a great location. Hotels.com. The pet policies of art'otel cologne, by Park Plaza are listed below. We offer our breakfast in buffet style, so everyone can choose what he/she likes to eat. Had a lovely size bath tub and separate shower. Popular attractions Cologne Cathedral and LANXESS Arena are located nearby. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. art collection. complained about the non functioning airco in the days before our stay,.. One wonders if Covid is affecting the level of customer care or maintenance. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. Best regards, art'otel cologne Management Team, Back from staying again at this hotel - we came back as first time we liked the hotel, the nice rooms and the location. This wasn’t really good enough, so we raised the issue with another staff member at reception that evening. 8.2 Very good (3392 reviews) Extremely clean Very good building. Discover genuine guest reviews for Radisson Blu Hotel, Cologne, in Innenstadt neighbourhood, along with the latest prices and availability – book now. your event at 5&33. $65. Rooms. Add to favorites. We hope to have another opportunity to welcome you and to improve your impressions on our service. Please see our partners for more details. Nearby attractions include St. Maria im Kapitol (0.3 miles), Kranhäuser im Rheinauhafen (0.2 miles), and Chocolate Museum (0.08 miles). WiFi is free, and this hotel also features a restaurant and a gym. When we got back that evening, the same broken coffee machine was still in our room. We however deeply regret the inconvenience during your stay. Opening a window is not an option due to the very noisy and busy road in front of the hotel (room 212). Welcoming guests since 2003, Radisson Blu Cologne Hotel stands in the centre of Cologne. Firstly we would like to thank you for the compliments; We are happy that you were satisfied with the cleanness, the comfort, our location at the Rhine river and much more. Underground stations Heumarkt and Severinstrasse can be reached within a few minutes. art'otel cologne by park plaza Hotel in Altstadt-Süd, Cologne This hotel is located on the River Rhine in Cologne’s historic city center and features modern design, stylish rooms, free WiFi, and a large rooftop terrace. Parking nearby art'otel cologne The closest public parking garage is the Rheinautiefgarage. Cologne Marriott Hotel 8.7 157 C$ View all deals . Leisure . Eat & Drink. Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. You are trying to access additional information which is available in English. These Radisson hotels in Cologne have a bar or lounge available on the premises: Do any Radisson hotels in Cologne offer room service? Guests praise the size. The hotel is located less than 2 km away from the Rhine Park and the Lanxess Arena. Hotel Stadtpalais. 1 / 30 More photos. art'otel cologne Management Team, Tripadvisor Plus Subscription Terms & Conditions, Hotels near German Sports and Olympic Museum, Hotels near Koln Airport Business Park Station, Hotels near Fachhochschule Bonn-Rhein-Sieg, Hotels near Philosophisch-Theologischen Hochschule SVD. The person tending the desk gave us a piece of paper to write down the complaint and that it would be taken care off. Additionally, Suites here are just the right mix of elegance and and comfort. 8.1 Very good (3081 reviews) Very good building Very good location. See 1,328 traveller reviews, 643 candid photos, and great deals for art'otel cologne, ranked #47 of 279 hotels in Cologne and rated 4 of 5 at Tripadvisor. Add to favourites. We got a quiet and bigger room (I think). In case you need cleaning, fresh bed linen or towels, you need to contact the reception. hotel overview. Our guests praise the helpful staff and the clean rooms in our reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Payments made by partners impact the order of prices displayed. The stylish hotel art'otel Cologne welcomes you directly at the Rheinauhafen harbour of Cologne. Learn more about the Korean born artist SEO, whose artworks transform art'otel cologne into an art gallery . Free cancellation Pay in Installments. Windsor Hotel 7.8 91 C$ View all deals . The next morning we once again went to reception where I asked a man working there to sort the problem with the coffee machine. We phoned down to reception who said they would send someone up right away. But our experience with staff at reception was so disappointing that I felt the need to say something. Response from Philip Skitch, General Manager at art'otel cologne, Response from acologne, Manager at art'otel cologne. more. Prices are calculated as of 14/9/2020 based on a check-in date of 27/9/2020. Add to favourites. Best regards, art'otel cologne Management Team. Radisson Blu Cologne features a lounge restaurant, offering international cuisine. Close. book a table at 5&33. I said we wanted a new one put into the room and would be back later that evening. I read since that others. Here are some popular Radisson hotels in Cologne that offer air conditioning: Which Radisson hotels in Cologne have a restaurant on-site? Hotel. Wyndham Köln 7.8 106 C$ View all deals . Experience trendsetting art and enjoy panoramic views of the Rhine River and Cologne during your stay in this design hotel. Cologne Cathedral is minutes away. Cologne, 1.3 miles to Radisson Blu Hotel Cologne. art'otel Cologne by Park Plaza is extending its cancellation policy for all reservations booked with a check-in date until 30 June 2020. View Deal. You can start your day with a buffet breakfast, which costs EUR 25 per person per day. What are some restaurants close to art'otel cologne? The next day, when checking out, nobody even asked us how our stay was. Cologne, 1.7 miles to art'otel cologne by park plaza. Local attractions such as Cologne Cathedral and LANXESS Arena are worth a stop during your visit. When we told her of the issue, she simply wrote our room number down and said she would “try” to do something about it. Your accommodations at a glance. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveller rating: 4.0/5 art'otel cologne - Traveller rating: 4.0/5 In truth, it wasn’t even really about the coffee machine in the end (we love coffee but not so much that a lack of it would ruin a weekend!). $65. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What are some of the property amenities at art'otel cologne? The technical team had been made aware of the issue and has since resolved the problem; we are sorry for the lack of communication around it. Yes, guests have access to a sauna during their stay. The bakery Konditorei Kluppelberg is about 5 minutes’ walk from the venue. Once again, we came back that evening and nothing had changed, and there was no update from staff. Wheelchair access is available at these popular Radisson hotels in Cologne: Do any Radisson hotels in Cologne have laundry service? Enjoy free WiFi, a restaurant, and a rooftop terrace. Claim your listing for free to respond to reviews, update your profile and much more. Room service is available at the following Radisson hotels in Cologne: Continue your visit to www.tripadvisor.co.uk, Roman-German Museum (Romisch-Germanisches Museum), Tripadvisor Plus Subscription Terms & Conditions, Hotels near Roman-German Museum (Romisch-Germanisches Museum), Hotels near NS Documentation Centre of the City of Cologne, Hotels near Leverkusen-Schlebusch Station, Hotels near Geldernstrasse/Parkgurtel Koln Station, Hotels near Fachhochschule Bonn-Rhein-Sieg. We hope that despite the negatives encountered, we will have the opportunity to welcome you back for a more memorable experience. Please rest assured that this is not in line with our standard. https://www.radissonhotels.com/en-us/hotels/artotel-cologne Enjoy free WiFi, 2 restaurants and breakfast. Art'otel cologne, by Park Plaza offers 218 forms of accommodation with minibars and laptop-compatible safes. Radisson Blu Hotel, Cologne 8.1 138 C$ View all deals . Certain services and amenities may be reduced or unavailable as a result." This is the version of our website addressed to speakers of English in United Kingdom. Great size suite with nice views and loved the fact that could open the windows. Many travellers enjoy visiting Heinzelmaennchenbrunnen (0.7 miles), St. Ursula (1.1 miles), and St Kunibert Basilica (1.1 miles). Just after a few steps, you will reach the historic Old Town with the Cologne Cathedral and the shopping street, Schildergasse. Internet. The entire staff was so accomodating since we were early for check-in and that we had missed the extensive breakfast buffet; our luggage was locked until the room was adaquately prepared and a large array of breakfast foods was served to us in the Lounge. Our hotel is usually highly praised for its hospitality and outstanding service and it is our aim to provide our guests with exceptional service; therefore we are very sorry to know that you had a different experience. Guests can surf the web using complimentary wired and wireless Internet access. Our guests praise the helpful staff and the clean rooms in their reviews. We mentioned this at check out. be creative. We are very sorry to read that your stay with us was not in line with your expectations. Share via link. Frequently Asked Questions about Radisson hotels. This is why my partner and I selected it for our trip to Cologne in February 2020. Booking.com. It was about the fact that we were made to feel that our concerns didn’t matter by staff at the hotel and that a fairly substantial issue with our room was actually not a problem at all. Also due to the corona virus, the minibar is empty, but you can order everything via our reception, and our bar is open on Friday and Saturday from 6pm. After you leave the room, our team is allowed to enter and clean it or change the bed linen. Children under the age of eight enjoy a complimentary breakfast with their parents, while children between the ages of eight and 12 pay half price. You’ll enjoy 218 guestrooms, many with coloured cubes overlooking the harbour, Pan-Asian cuisine in our award-winning Chino Latino restaurant, an indulgent sauna and signature cocktails on our alfresco patio surrounded by SEO’s artwork. WiFi is free, and this hotel also features a restaurant and a gym. Is art'otel cologne located near the city centre? $65 Booking.com. Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne as well as for sharing your feedback with us. We arrived at the Cologne art'otel late after breakfast. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveler rating: 4.0/5 art'otel cologne - Traveler rating: 4.0/5 Paparazzi restaurant and Bell Arte with assorted dishes are 100 feet from the venue. Which room amenities are available at art'otel cologne? Some of the more popular Radisson hotels near Cologne Cathedral include: What are the best Radisson hotels in Cologne? We went as a family with a 6 months old baby. Things to do in Cologne. Please see our partners for more details. Pet Policy for art'otel cologne, by Park Plaza If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at art'otel cologne, by Park Plaza, please read the hotel pet policy. Best regards, art'otel cologne Management Team. The attitude of some of our team members (you experienced) is not in line with our standards and please rest assured that your comment will be taken very seriously. The breakfast was extensive but service was non existent. Close. Stay at this 4.5-star luxury hotel in Cologne. Yes, it is 0.6 miles away from the centre of Cologne. The onsite bar serves coffee and tea. A social venue in art'otel amsterdam with a kitchen, bar, library, lounge and gallery. Here a buffet breakfast is offered each morning. There are more places to choose from in the Cologne area. For more information, visit the Radisson Response to COVID-19 page. Additionally, Suites here are just the right mix of elegance and and comfort. What food & drink options are available at art'otel cologne? What are some of the best spa hotels in Cologne? It would be our pleasure to get another opportunity to welcome you. WiFi is free, and this hotel also features a restaurant and a gym. Room types may vary. never miss a thing sign up. art'otel cologne by park plaza. Some of the best Radisson hotels in Cologne are: What are some popular Radisson hotels in Cologne with a 4 star rating? Heating and a private toilet come standard in each room. Cologne Cathedral is minutes away. Business-friendly amenities include desks and telephones. Inspiration’s everywhere at art’otel cologne. Park Inn by Radisson Köln City West. The venue is housed in main buildings. This designer hotel is in a shopping area and just off Lanxess Arena. It offers a sauna with Turkish steam bath, a spa center and a Finnish spa. Wireless internet is available in the entire hotel at EUR 1 per 30 minutes. We gave the details (room 212, date 25 July 2020 and email address) and returned the paper. I personally have stayed at the Art'otel in Cologne Germany … That all was still as expected (clean nice roomy room and bathroom) but the room was unbearably hot (23-25 C) and even with the airco on max and on all night, nothing changed. Location. Deals. Does art'otel cologne offer any business services? Is parking available at art'otel cologne? Stayed here for 2 nights in the Panorama Suite. Share via link. Once again, we are sorry to know that some aspects of your stay left your disappointed. Visitors to Cologne love the shopping and restaurants. The broken coffee machine was never even mentioned, as if it hadn’t been raised with three separate staff members. Does art'otel Cologne by Park Plaza have special cancellation policies due to coronavirus (COVID-19)? About half an hour to 45 minutes later, a man arrived. Guests praise the guestroom size. With hope to get another opportunity to welcome you, we are sending you our best regards. Had to get everything on my own. These Radisson hotels in Cologne have a bar or lounge available on the premises: Park Inn by Radisson Cologne City West - Traveller rating: 4.0/5 art'otel cologne - Traveller rating: 4.0/5 a seamless fusion of art and life. Priceline. The hotel is quiet and there is no reason not to acknowledge the issue. Top room amenities include a minibar, air conditioning, and a flat screen TV. Booking.com. £76. Cologne Central train station is nearby. At Radisson Blu Hotel, Cologne, many room choices are available across different categories and it’s easy to choose one that is best suited for your needs. - Fresh towels only upon explicit request - Super noisy room at main road - Minibar was empty, Bar was closed - On one day, a lady entered our room and woke us up in the early morning (there was no „Do not disturbe“ sign available), Dear Guest, Thank you for sharing your feedback with us. Now £59 on Tripadvisor: art'otel cologne, Cologne. Best regards, art'otel cologne Management Team, Quirky property with an interesting 21st century minimalist interior Friendly staff Views over the Rhein Excellent soundproofing Some rooms come with a interesting 'glass booth' which extends out of the building over the river Artwork is neutral unlike other Art'otel properties where it can be a bit overpowering, Dear Guest, We would like to thank you for having taken the time to review your recent stay. Reduced mobility rooms are available at the following Radisson hotels in Cologne: What are some Radisson hotels in Cologne that offer a sauna? Only issue was that the doors to toilet and shower kept hitting the ceiling and could not open all the way. Deals. be bold. It has so much going for it. Dear Guest, Thank you for haven chosen art'otel cologne for your stay in Cologne and for sharing your feedback with us. Discover art'otel cologne in the vibrant city of Cologne and learn about the Korean born artist SEO. Own or manage this property? Dear Guest, We would like to thank you for sharing your impressions with us. We’re opposite the Chocolate Museum in the Rheinau docks and a short walk from the World Heritage Cologne Cathedral. art’otel cologne is conveniently located in the Rheinauhafen area and has easy access to major public transport hubs. See more questions & answers about this hotel from the Tripadvisor community. This is the version of our website addressed to speakers of English in the United States. Guests praise the guestroom size. Free cancellation. Plasma televisions come with cable channels and pay-per-view films. All rooms include Interconnected Room, Air Conditioning, Iron/Ironing Board, Work Desk. Breakfast at art’otel cologne is an ideal way to prepare yourself for a day of sightseeing or business. Our lowest price. It is such a shame that the service at this hotel is poor because it is a beautiful, clean, comfortable hotel in a great location. Hotel. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. Which popular attractions are close to art'otel cologne? This on-site spa offers massages • Outdoor pool • Bar • Restaurant • Free WiFi • Central location; Hyatt Rege Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Guests can enjoy an on-site restaurant at these Radisson hotels in Cologne: Which Radisson hotels in Cologne have wheelchair access? The perfect place to unwind. 1 / 30 More photos. Conveniently located restaurants include Rheinau, Mederrano, and Brauerei zur Malzmuehle. This is the reason why we have invested in good soundproof, so our guests can relax in their rooms. A sauna is available for guests to use at the following Radisson hotels in Cologne: Which Radisson hotels in Cologne have air conditioning? Bathrooms include baths or showers and hairdryers. Popular attractions Cologne Trade Fair Grounds and LANXESS Arena are located nearby. We are now 5 days on and no news. I understand that staff are usually trying their best and are often very busy. All rooms include Interconnected Room, Balcony, Iron/Ironing Board, Safe, Electric Kettle, Bathtub, Wifi, Work Desk. For adults, the fee is €13,90 a day. We are happy to know that you enjoyed staying with us very much; Thank you for the 5* rating. Since we enjoy a great location in Cologne, it is possible that you can hear noise from the street sometimes. The nearby bus station Schokoladenmuseum connects you directly to the Cologne Train Station. The 5&33 gallery offers a unique artistic environment for parties and events for up to 200 people. Are any cleaning services offered at art'otel cologne? Yes, paid private parking nearby is available to guests. We are sorry if there has been any misunderstanding regarding our offer and service. They prepared for us a baby crib with blanket, pillow, baby dusch gel, etc. We arrived on Friday and checked in to our room, which was lovely. art'otel cologne, Cologne: See 1,324 traveller reviews, 643 candid photos, and great deals for art'otel cologne, ranked #47 of 272 hotels in Cologne and rated 4 of 5 at Tripadvisor. I probably would have done the same thing based on the fact that the Art'otel is new and looks very nice in comparison to the somewhat outdated look of the Radisson. He inspected the machine and said it was broken and offered us a kettle instead. At Radisson Blu Hotel, Cologne, many room choices are available across different categories and it’s easy to choose one that is best suited for your needs. We will reconsider this hotel for future stays if a proper response is received. Are there any historical sites close to art'otel cologne? £76. Are there opportunities to exercise at art'otel cologne? We are delighted to know you had such a memorable stay and were satisfied with all aspects of it. Additionally, you'll find allergy free rooms, a luggage storage and lift as well as 24-hour room service, dry cleaning service and ironing service. Enjoy free WiFi, a restaurant and a rooftop terrace. stay updated on all the events and happenings at 5&33 . Popular attractions Cologne Cathedral and LANXESS Arena are located nearby. TA reviews also look generally favorable. Yes, dry cleaning and laundry service are offered to guests. Our guests praise the comfy rooms in their reviews. Offering upscale style and comfort, our art'otel hotel rooms in Cologne’s city centre provide the perfect place to unwind and relax. You are completely right, what you experienced is something that not should have happened and we are very sorry for the inconvenience. Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia Germany. Sadly, however, we came away from the hotel feeling disappointed and let down by poor service all weekend. An upscale traveling experience can be enjoyed at these 4 star Radisson hotels in Cologne: Which Radisson hotels in Cologne have reduced mobility rooms? Our travellers like these spa hotels in Cologne: Mauritius Hotel & Therme. At that stage, having dealt with three different members of staff, we decided we would be better off not stressing ourselves out any further by trying to get the issue resolved. Due to the corona virus, we do not offer daily cleaning like the years before. Poor design. What are the best Radisson hotels near Cologne Cathedral? Visit the Altstadt (Old Town) to discover the Römisch-Germanisches Museum and the Wallraf Richartz and Ludwig Museum. View deals for art'otel cologne, by Park Plaza, including fully refundable rates with free cancellation. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. art'otel Cologne by Park Plaza 8.4 112 C$ View all deals . Stay at this 4-star business-friendly hotel in Cologne.